Who we are
GAP Automation is the technological and operating unit for automated services of GAP, Italian Business Process Outsourcer with more than 20 years-long experience in Customer Care and Customer Journey services.
GAP Automation is the technological and operating unit for automated services of GAP, Italian Business Process Outsourcer with more than 20 years-long experience in Customer Care and Customer Journey services.
The mission we have is the making and the running of the most advanced, effective, human-like, quality-driven, accessible and convenient Conversational Automation, supported by Business Process Automation and Digitalization and by Data Analytics, in the context of Customer Journey, delivered to any business.
We aim toward a future where the Customer Journey, human and human-like automated, is a key asset of any kind of enterprise and business.
We have a decades long experience in Information Technology, Business, Innovation and Research. Focused on Data Analytics and IT Automation, we master and leverage modern technologies, included Artificial Intelligence.
In the process, we are backed by a continuous Research&Development partnership with Academic Institutions while promoting students high level training.
Our Solutions
The Unit is specialized in Technology, Research, and Operations for:
“Excellence is never an accident. It is always the result of high intention, sincere effort, and intelligent execution; it represents the wise choice of many alternatives – choice, not chance, determines your destiny.”
― Aristotle
Registered Office
GAP S.r.l.u.
Via Battisti, 2
34125 — Trieste, Italia
Other Offices
R&D: Udine
Offices: 12 in EU
Contacts
Phone +39 040 0648648
Fax +39 040 0648647
Toll-free number 800 913 132
e-mail info@gapitalia.com