{"id":3237,"date":"2023-04-03T17:35:41","date_gmt":"2023-04-03T15:35:41","guid":{"rendered":"https:\/\/automation.gapitalia.it\/?page_id=3237"},"modified":"2023-05-30T17:43:37","modified_gmt":"2023-05-30T15:43:37","slug":"home-2","status":"publish","type":"page","link":"https:\/\/automation.gapitalia.it\/en\/","title":{"rendered":"Home"},"content":{"rendered":"\t\t
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Conversational and Process Automation for Customer Journey<\/h1>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t
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GAP Automation<\/div>
Technology, Research, and Operations\n

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We focus on<\/div>
\u2022 Conversational Automation \n\u2022 Business Process Automation and Digitalization \n\u2022 Data Analytics \n

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In what we trust<\/div>
\u201cExcellence is never an accident. It is always the result of high intention, sincere effort, and intelligent execution; it represents the wise choice of many alternatives - choice, not chance, determines your destiny.\u201d \n\u2015 Aristotle \n

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Show More<\/div><\/div><\/a><\/div>\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t
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Who we are<\/h2>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t
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GAP Automation is the technological and operating unit for automated services of GAP, Italian Business Process Outsourcer with more than 20 years-long experience in Customer Care and Customer Journey services.<\/span><\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t

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Our Mission<\/h2>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t
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The mission we<\/span> have<\/span> is<\/span> the making and the running of the <\/span>most<\/span> advanced<\/span>, <\/span>effective<\/span>, human-like, <\/span>quality-driven<\/span>, <\/span>accessible<\/span> and <\/span>convenient<\/span> Conversational<\/span> Automation<\/span>,<\/span> supported<\/span> by<\/span> Business <\/span>Process<\/span> Automation<\/span> and Digitalization and by Data Analytics<\/span>,<\/span> in the <\/span>context<\/span> of Customer <\/span>Journey<\/span>, <\/span>delivered<\/span> to <\/span>any<\/span> business<\/span>.<\/span><\/span>\u00a0<\/span><\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t

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Our Vision<\/h2>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t
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We aim toward a future where the Customer Journey, human and human-like automated, is a key asset of any kind of enterprise and business.<\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t

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How We do That<\/h2>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t
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We have a decades<\/span>\u00a0long experience in Information Technology, Business, Innovation and Research. Focused on Data Analytics and IT Automation, we master and leverage modern technologies, included Artificial Intelligence.\u00a0\u00a0<\/span>\u00a0<\/span><\/p>

In the process, we are backed by a continuous Research&Development partnership with Academic Institutions while promoting students high level training.<\/span>\u00a0<\/span><\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t

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Our Solutions\u00a0<\/strong><\/p>

The Unit is specialized in Technology, Research, and Operations for:<\/span>\u00a0<\/span><\/p>

  • Conversational Automation<\/span>\u00a0<\/span><\/li>
  • Business Process Automation\u00a0<\/span>\u00a0<\/span><\/li>
  • Data Analytics<\/span>\u00a0<\/span><\/li><\/ul>

    \u00a0<\/span><\/p>

    \u201cExcellence is never an accident. It is always the result of high intention, sincere effort, and intelligent execution; it represents the wise choice of many alternatives – choice, not chance, determines your destiny.\u201d<\/span><\/i>\u00a0
    \u2015 Aristotle<\/span>\u00a0<\/span><\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"

    Conversational and Process Automation for Customer Journey GAP AutomationTechnology, Research, and Operations   Show MoreWe focus on\u2022 Conversational Automation \u2022 Business Process Automation and Digitalization \u2022 Data Analytics   Show MoreIn what we trust\u201cExcellence is never an accident. It is always the result of high intention, sincere effort, and intelligent execution; it represents the wise […]<\/p>\n","protected":false},"author":6,"featured_media":2114,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"elementor_header_footer","meta":[],"_links":{"self":[{"href":"https:\/\/automation.gapitalia.it\/en\/wp-json\/wp\/v2\/pages\/3237"}],"collection":[{"href":"https:\/\/automation.gapitalia.it\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/automation.gapitalia.it\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/automation.gapitalia.it\/en\/wp-json\/wp\/v2\/users\/6"}],"replies":[{"embeddable":true,"href":"https:\/\/automation.gapitalia.it\/en\/wp-json\/wp\/v2\/comments?post=3237"}],"version-history":[{"count":37,"href":"https:\/\/automation.gapitalia.it\/en\/wp-json\/wp\/v2\/pages\/3237\/revisions"}],"predecessor-version":[{"id":4376,"href":"https:\/\/automation.gapitalia.it\/en\/wp-json\/wp\/v2\/pages\/3237\/revisions\/4376"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/automation.gapitalia.it\/en\/wp-json\/wp\/v2\/media\/2114"}],"wp:attachment":[{"href":"https:\/\/automation.gapitalia.it\/en\/wp-json\/wp\/v2\/media?parent=3237"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}