{"id":3237,"date":"2023-04-03T17:35:41","date_gmt":"2023-04-03T15:35:41","guid":{"rendered":"https:\/\/automation.gapitalia.it\/?page_id=3237"},"modified":"2026-06-19T13:39:24","modified_gmt":"2026-06-19T11:39:24","slug":"home-2","status":"publish","type":"page","link":"https:\/\/automation.gapitalia.it\/en\/","title":{"rendered":"Home"},"content":{"rendered":"\t\t
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Our AI Solutions Speak Human<\/span><\/h2>
Conversational and Process Automation for Customer Journey<\/h5>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t
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GAP Automation<\/div>
Technology, Research and Services\n

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Show More<\/div><\/div><\/a><\/div>
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We focus on<\/div>
\u2022 Conversational and NLP Agents\n\u2022 Business Process Automation \n\u2022 Data Analytics
\n\u2022 Control and assurance of AI solutions, Human-in-the-loop<\/p>\n<\/div>
Show More<\/div><\/div><\/a><\/div>
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In what we trust<\/div>
\u201cExcellence is never an accident. It is always the result of high intention, sincere effort, and intelligent execution; it represents the wise choice of many alternatives - choice, not chance, determines your destiny.\u201d \n\u2015 Aristotle \n

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Show More<\/div><\/div><\/a><\/div>\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t
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Who we are<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t
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GAP Automation is the technological and operating unit for automated services of GAP, an Italian Business Process Outsourcer with more than 20 years-long experience in Customer Care services, Customer Journey and ICT solutions.<\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t

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Our Mission<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t
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Our mission is to develop and manage more advanced, effective, human-like, supervised, guaranteed, secure and accessible Conversational and Process Automation. <\/span><\/p>

We develop and control solutions with Conversational Agents, NLP Agents, Process Automation and Data Analysis, within the Customer Journey and business processes, available for any type of company.<\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t

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Our Vision<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t
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We aim toward a future where the Customer Journey, human and human-like automated, is a key asset of any kind of enterprise and business.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t

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How We do That<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t
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We have twenty years of<\/span> experience in Information Technology, Business, Innovation and Research. Focused on Data Analytics and IT Automation, we master and leverage modern technologies, included Artificial Intelligence.\u00a0<\/span><\/p>

In the process, we are backed by a continuous Research&Development partnership with Academic Institutions while promoting students high level training.<\/span>\u00a0<\/span><\/p>

We also own several ISO certifications.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t

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Our Solutions\u00a0<\/strong><\/p>

The Unit is specialized in Technology, Research, and Services for:<\/span>\u00a0<\/span><\/p>

  • Conversational and NLP Agents<\/li>
  • Business Process Automation\u00a0<\/span>\u00a0<\/span><\/li>
  • Data Analytics<\/span>\u00a0<\/span><\/li>
  • Control and assurance of AI solutions, Human-in-the-loop<\/li><\/ul>

    \u00a0<\/span><\/p>

    \u201cExcellence is never an accident. It is always the result of high intention, sincere effort, and intelligent execution; it represents the wise choice of many alternatives – choice, not chance, determines your destiny.\u201d<\/span><\/i>\u00a0
    \u2015 Aristotle<\/span>\u00a0<\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"

    Our AI Solutions Speak Human Conversational and Process Automation for Customer Journey GAP AutomationTechnology, Research and Services   Show MoreWe focus on\u2022 Conversational and NLP Agents \u2022 Business Process Automation \u2022 Data Analytics \u2022 Control and assurance of AI solutions, Human-in-the-loop Show MoreIn what we trust\u201cExcellence is never an accident. It is always the result […]<\/p>\n","protected":false},"author":6,"featured_media":2114,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"elementor_header_footer","meta":{"footnotes":""},"class_list":["post-3237","page","type-page","status-publish","has-post-thumbnail","hentry"],"_links":{"self":[{"href":"https:\/\/automation.gapitalia.it\/en\/wp-json\/wp\/v2\/pages\/3237","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/automation.gapitalia.it\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/automation.gapitalia.it\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/automation.gapitalia.it\/en\/wp-json\/wp\/v2\/users\/6"}],"replies":[{"embeddable":true,"href":"https:\/\/automation.gapitalia.it\/en\/wp-json\/wp\/v2\/comments?post=3237"}],"version-history":[{"count":76,"href":"https:\/\/automation.gapitalia.it\/en\/wp-json\/wp\/v2\/pages\/3237\/revisions"}],"predecessor-version":[{"id":4820,"href":"https:\/\/automation.gapitalia.it\/en\/wp-json\/wp\/v2\/pages\/3237\/revisions\/4820"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/automation.gapitalia.it\/en\/wp-json\/wp\/v2\/media\/2114"}],"wp:attachment":[{"href":"https:\/\/automation.gapitalia.it\/en\/wp-json\/wp\/v2\/media?parent=3237"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}